Frequently Asked Questions
Everything you need to know about shopping with Gyeon Products.
What is the standard shipping timeframe for Gyeon Products?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are Gyeon Products sustainably made?
We are committed to ethical fashion. Our collections utilize organic cotton and recycled materials wherever possible, and we partner with manufacturers who adhere to fair labor practices.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.